The Importance of Customer Support: Building Trust in Your Sports Betting Platform

Superb user experience is vital to your platform's success within the sports wagering industry. One aspect that many bookies overlook is customer support. It is the backbone of your operations, ensuring you meet your players' needs promptly and efficiently. In this sportsbook pay per head industry guide, you’ll learn how to build trust with your customer support. 

Customer support is not merely a reactive measure but a proactive approach demonstrating your commitment to your users. By prioritizing their satisfaction, you establish a strong foundation for long-term loyalty and growth within the sports betting industry.

Effective customer support encompasses various aspects, including prompt response times, knowledgeable and friendly representatives, and the ability to resolve issues swiftly. It's a multifaceted process that requires careful planning, execution, and continuous improvement.

Online Sports Betting Firms Agree with Gaming Tribes in California

The two main groups that were at odds over the issue two years ago—the powerful gaming tribes of California and the online sports betting companies like DraftKings and FanDuel—are now fighting a common enemy: the so-called gray market "sweepstakes" gambling sites. Both sides claim these sites reduce profits and undermine legal gaming operations nationwide.

A prominent figure in the tribal gaming community of California, Victor Rocha co-hosts the Tribal Gaming Association webcast The New Normal, where Jeremy Kudon, president of the Sports Betting Alliance, who represents DraftKings, FanDuel, BetMGM, and Fanatics, discussed the matter.

After spending hundreds of millions of dollars on unsuccessful measures 26 and 27 in 2022, hostilities between online gambling businesses and California gaming tribes have gradually softened, with Kudon's emergence being the most recent indicator.

BetMGM Gets Approval to Link New Jersey and Michigan Poker Players Online

The Michigan regulatory body has approved Linking BetMGM's online poker players with those in New Jersey who utilize the iGaming platform.

There has been an integration between the BetMGM online poker rooms in New Jersey and the Michigan online poker sites. BetMGM may now join the ranks of Michigan's other two iGaming platforms, which provide cross-state player sharing.

On Wednesday, the MGCB stated that it had authorized BetMGM to combine its Michigan and New Jersey online poker sites. Online poker games in both states may now be played lawfully on a broader scale, providing participants with a more exciting and competitive experience.

Teams Interested in Trading for Panthers Bryce Young

Even though Carolina Panthers coach Dave Canales has stated that the team has no plans to sell quarterback Bryce Young—the former No. 1 overall pick—ESPN reports that other teams have shown interest in trading for Young.

League sources have revealed that several clubs have approached the Panthers about trading for Young and that other teams have discussed the possibility internally.

According to football betting picks experts, the Panthers have denied any intention of trading Young. Still, league insiders say a trade involving the second-year quarterback is inevitable, and it will probably happen over the summer.

PricePerPlayer.com Pay Per Head Review

PricePerPlayer.com's user-friendliness and stellar reputation in the pay-per-head industry make it a top choice.  They also have some of the most affordable Bookie PPH rates and an uptime of 99.99%. But is everyone exaggerating, or are they actually that good? Read our PricePerPlayer.com Sportsbook Pay Per Head Review to determine if this sportsbook lives up to its hype.

Though they began offering their services in 2013, PricePerPlayer.com did not go public until 2015. Their reputation for providing a high-quality pay-per-head service at a reasonable price has made them a household name among gaming provider companies. The company's foundation is the widely used DGS sportsbook software in the North American industry, which they supplement with their betting engine and private pay-per-head software.

This company offers excellent sports betting software and platform services and also provides Sportsbook Pay Per Head. Using it is how to be a bookie the fast and easy way. We looked into them and discovered that they are well-known for offering high-quality products at reasonable prices.

Stretch Network Launches World Poker League

In 2024, poker will be defined by the worldwide network event Stretch Network introduced: the World Poker League (WPL). The three-season tournament will begin on September 20 and end on December 22, with a two-week break between each season to give participants a respite.

With a grand prize of €2 million, the WPL marks a watershed event for Stretch Network. Main Events with prize pools of €50,000, €100,000, and €150,000, respectively, are scheduled for Omaha players. The prize pools for these events are €5,000, €7,500, and €10,000, respectively.

The WPL will also launch a new High Roller tournament alongside these events. This tournament is ideal for high-stakes players since it has a €5,000 guaranteed prize pool and a €150 buy-in. Guaranteed prize pools of up to €25,000 will also be available in the daily highlight events.

NagaCorp to File an Impairment Charge on Stalled Russian Gambling Project

The Russian gaming project that NagaCorp is involved in, which is now halted due to the conflict in Ukraine, is expected to incur an impairment charge of about $100 million. As a result, the Cambodian casino operator's profitability might be negatively impacted.

According to the Hong Kong-listed casino operator, who announced on Monday night, the projected fee for its gaming and resort project in Vladivostok, located in the Russian Far East, is anticipated to range between $85 million to $95 million.

According to NagaCorp, the assessment is based on an independent revaluation. Depending on the finishing amount, the bottom line for the year's first half may be anywhere from a net profit of $3.1 million to a net loss of $6.9 million.